Customers with the mobile phone network Three might be having problems receiving text message updates for power cuts. If you’re with Three and have a power cut, please call 105.
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Find out when the power will be back on, register for text messages or track your power cut.

Search for a power cut

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We can offer free support to those who need it.

Find out more
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We cover London, the South East and East of England.

Search postcode

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Enter your postcode to search, track and report power cuts.

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or call us free 24 hrs a day on

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Check if you are within our area

We cover London, the South East and East of England.                                                                                                                                                       

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  • Who's my electricity supplier?

    Find out which company the electricity bills are paid to and what your Meter Point Administration (MPAN) is. 

    Check postcode

  • Dangerous problem?

    Please treat electricity cables as live, stay away and call us immediately on 0800 31 63 105 or 105.

    Find out more