• vp电脑

    #1 customer engagement platform for an omnichannel world
    To help you sell smarter, serve better, and know more FIND OUT HOW

    EASY WITH EGAIN!

    Virtual Assistant

    Virtual Assistant





    Start conversations with customers through a lifelike agent, who uses natural language. Seamlessly escalate to a real chat agent with context. MORE

    Super Chat

    Super Chat

    Engage customers with dynamic offers and real-time web assistance using video, text chat, click to call, and cobrowse. Conference in experts, transfer sessions, and whisper to enhance collaboration. MORE

    Knowledge

    Knowledge+AI





    Serve knowledge everywhere! Simple yet powerful tool, based on patented reasoning technology. Tap diverse sources  (social, community, partner, and enterprise). MORE

    Social

    Social

    Monitor social media streams, identify relevant posts, analyze sentiment, and respond efficiently. Proactively publish multimedia 
    content on
    multiple
    channels. 
    MORE

    Mail

    Mail

    Receive, parse, route, and efficiently respond to high volume of customer emails, web forms, SMS, white letters, and faxes using an integrated
    solution. MORE

    Analytics

    Analytics

    Set service levels and monitor customer satisfaction, incremental sales effectiveness, knowledge relevance, social trends, and agent performance with slice-and-dice analysis.
    MORE

    vp电脑

    Start conversations with customers through a lifelike agent, who uses natural language. Seamlessly escalate to a real chat agent with context.
    View More

    vp电脑

    Engage customers with dynamic offers and real-time web assistance using video, text chat, click to call, and cobrowse. Conference in experts, transfer sessions, and whisper to enhance collaboration.
    View More

    vp电脑

    Serve knowledge everywhere! Simple yet powerful tool, based on patented reasoning technology. Tap diverse sources (social, community, partner, and enterprise).
    View More

    vp电脑

    Monitor social media streams, identify relevant posts, analyze ssr软件下载 sentiment, and respond efficiently. Proactively publish multimedia content on multiple channels.
    View More

    vp电脑

    Receive, parse, route, and efficiently respond to high volume of customer emails, web forms, SMS, white letters, and faxes using an integrated solution.
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    vp电脑

    Set service levels and monitor customer satisfaction, incremental ssr软件下载 sales effectiveness, knowledge relevance, social trends, and agent performance with slice-and-dice analysis.
    View More
    Over 20 customer engagement apps. View all apps!

    vp电脑